September 21, 2017
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FOR IMMEDIATE RELEASE: NBDA Names America’s Best Bike Shops for 2017. CYCLE ALASKA NMED FOR THIRD YEAR IN A ROW.
The National Bicycle Dealers Association (NBDA) has published its 2017 list of America’s Best Bike Shops and Cycle Alaska of Juneau has received the award for the 3rd year in a row.
Retailers who made the cut this year not only offer great shopping experiences and expert staff, but are also rated on dedication to their communities and support for bicycle advocacy locally and nationally, the NBDA said. The America’s Best program is designed to help consumers find retailers in their communities that provide the expertise and professionalism to help them get the most benefit from cycling.
ABUS, J&B IMPORTS, NPD, QUALITY BICYCLE PRODUCTS, ROCKY MOUNTS, BARNETT BICYCLE INSTITUTE, SmartEtailing, Interbike and Bicycle Retailer & Industry News proudly sponsor the ABBS program. “With the program now in its 5th year, retailers responded well to our new question format and we spurred the quantity and quality of applications that we had hoped. Retailers clearly spent more time and effort in the application process, taking full advantage of the introspection that it takes to look at your business through an unbiased lens and communicate what makes your business unique among all others,” said Todd Grant, President of the NBDA. “For the winners of 2017 America’s Best Bike Shop congratulations and keep up the great work that you are all doing! Your leading bicycle retail into the future!”
Shops were asked to fill out a detailed application describing what sets them apart from the average retailer. They also had to supply photos of their shop. Mystery shoppers then evaluated the business in more detail by visiting the store, reviewing their website and contacting the shop by phone to assess the performance from a consumer’s perspective. With so many shops providing such strong, measurable detail in their applications, narrowing the list of shops that met the criteria was challenging, the NBDA said.
John McConnochie, owner of Cycle Alaska, said the entire team including Briana Swanson (General Manager), Derek Defrees (Lead Mechanic) and Elliot Matheis (Tour Manager) said they felt proud and humbled receiving the award for the third year in a row. “Our team truly believes that nothing has the potential for adventure like a bike.” McConnochie went on to say, “We all love where we live and constantly strive to exceed our customers’ expectations as a retailer and as a community member.”
For more information about America’s Best, contact Sara Michaels of the National Bicycle Dealers Association at firstname.lastname@example.org or the NBDA office at email@example.com.
Every day is a wonderful adventure with Cycle Alaska!
Since our inaugural ride more than 20 years ago, Cycle Alaska has guided cycling enthusiasts through the beauty that surrounds us here in Juneau, Alaska. We provide quality street bikes for tours, and hybrid, street, road and mountain bike rentals all at affordable prices. Our bikes are in great condition and have state of the art components to give you the best ride in the north country.
As one of the developers of the Juneau Racquet Clubs, John and PeggyAnn McConnochie purchased Cycle Alaska in April of 2005. John’s interest and expertise in cycling brings Cycle Alaska new energy and vision with an extreme attention to customer service and value pricing.
John is an expert road racer as is evidenced by his 2004 wins of the Tours of Juneau, Whitehorse, and Anchorage. John is continually working to expand the business to give you more opportunities to have fun cycling around Juneau.
John and PeggyAnn have lived and worked in Alaska since 1980.
“FOR IMMEDIATE RELEASE [AUGUST 13, 2015]
“Cycle Alaska named one of America’s Best Bike Shops for 2015 ”
“August 2015 – The National Bicycle Dealers Association has named Cycle Alaska of Juneau, Alaska one of America’s Best Bike Shops for 2015.
There are approximately 4,000 bike shops in the United States, and fewer than 300 were chosen as America’s Best” and only two bike shops in Alaska received the designation.
The shops were asked to fill out a detailed application describing what sets them apart from the average retailer. Mystery shoppers then evaluated the business in more detail by visiting the store, reviewing their website, and contacting the shop by phone to assess the performance from a consumer’s perspective.
During the application process, heart-‐warming stories came in from all over the country of shops that donate bicycles to children, work to find safe routes to schools, build bike trails, and organize free bicycling events to get people outside and help them maintain a healthy lifestyle.
The program is designed to help consumers find great stores in their areas that will provide the expertise and professionalism they need to get the most benefit from cycling.
The recipients of the America’s Best Bike Shops title not only offer great shopping experiences, but are also rated on their support for their communities, as well as support for bicycle advocacy both locally and nationally.
2015 is the third year the NBDA has sponsored the program, and response to the format was positive from the start; especially from smaller shops that are not normally recognized. One storeowner wrote: “Exciting stuff! Now maybe smaller shops like ours will have a chance at being recognized.” At the same time, the larger retailers agreed and stated, “we do what we need to do to be at the top. This can only help the entire industry.
John McConnochie, owner of Cycle Alaska, said that he is extremely proud to receive the award and attributed the success of Cycle Alaska to its amazing Shop Team including Briana Swanson, Collin Wigfield-‐Gorka, Laura Wanecheck, Mario Villanueva, Gage Acha, JP Zamarron, Bethany Cummins, Mike Spehlmann, and Alice Tiernan.
For more information, contact: Karen Townsend, National Bicycle Dealers Association, firstname.lastname@example.org or the NBDA office, email@example.com.